Privacy Policy

1. Our role

We act as:

• Data controller for personal data relating to account management, service communications and our business operations
• Data processor where we process data on behalf of business users as part of providing the Services

2. Personal data we collect

We may collect:

• account details such as name, email address and organisation name
• communications sent to us, including support requests
• usage information such as searches performed, features used and interaction logs
• technical data such as IP address, browser type, operating system and device identifiers
• cookie and similar tracking data as described below

3. How we use personal data

We use personal data to:

• provide and operate the Services
• manage user accounts and subscriptions
• communicate service-related information
• provide customer support
• monitor usage, performance and security
• prevent fraud and misuse
• comply with legal obligations

4. Legal bases for processing

Where UK GDPR applies, we process personal data on the basis of:

• performance of a contract
• legitimate interests in operating and improving the Services
• compliance with legal obligations
• consent, where required

5. Sharing personal data

We do not sell personal data.

We may share personal data with trusted service providers who assist us in operating the Services, professional advisers where necessary, and authorities where required by law.

6. International transfers

Personal data may be processed outside the UK. Where this occurs, we use appropriate safeguards to protect personal data in line with applicable law.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy and to meet legal and regulatory requirements. Aggregated and anonymised data may be retained for longer periods.

8. Cookies

We use cookies and similar technologies to support core functionality, maintain sessions and understand how the Services are used. You can control cookies through your browser settings.

9. Your rights

Depending on your location and applicable law, you may have rights to access, correct or delete personal data, object to or restrict processing, request data portability, or withdraw consent.

Requests can be made by contacting enquiries@companysearch.app.

If you are in the UK, you also have the right to complain to the Information Commissioner's Office.

10. Security

We use appropriate technical and organisational measures to protect personal data. However, no system can guarantee absolute security.

11. Children

The Services are not intended for children and we do not knowingly collect personal data from children.

12. Third-party and registry information

The Services may include information sourced from third-party registries, including Isle of Man Government information made available under the Open Government Licence. Such information is provided "as is" and may be incomplete or out of date.

13. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

14. Contact

For privacy-related enquiries or to exercise your rights, contact enquiries@companysearch.app.